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Services Manager - Rotorua
We’re a proudly Kiwi-owned company providing specialist lubrication products and preventative maintenance services to industrial clients across NZ. With a focus on quality, safety, and customer satisfaction, we’re looking for someone who shares our values and is ready to drive our service division forward.
Job Overview
This key role is responsible for the development and success of our service division based in Rotorua. You’ll manage current and future service contracts, ensuring top-quality delivery while supporting the growth of our lubrication product sales. You’ll also oversee a small team that delivers condition monitoring programmes to a select number of customers per quarter, nationwide and reporting on data gathered. Part of that involves working alongside other members of the team on site and/or hands on at sites yourself.
Qualifications & Experience
- 5+ years’ experience in a hydraulics-focused role
• Proven ability to lead teams and manage service delivery
• Strong commercial acumen and sales experience
• Good working knowledge of H&S and compliance practices
• Medium computer literacy, with exposure to job management systems like Tradify
• Willingness to travel nationally, including occasional overnight stays
- Can communicate the value of our services clearly and professionally
• Understands the technical challenges our customers face
• Brings strong problem-solving and organisational skills
• Has a hands-on approach and leads by example
• Is customer-focused with excellent relationship-building abilities
• Thrives in a collaborative team environment and contributes to wider business success
How to Apply
If this sounds like you and you're ready for a role where your people skills and organisational abilities will be truly valued, we'd love to hear from you. Industrial Lubricant Services offers an attractive base salary, a modern company Ute, and other great benefits.
Please apply online with your CV and cover letter, addressed to Bex Temple, Recruitment Specialist at Talent ID, telling us why you're interested in joining the ILS team.
️ Applications close 8th May 2025 and will be treated in strict confidence.