Store Manager - Rip Curl Takapuna
Rip Curl is a brand for, and about, the crew on The Search. The products we make, the events we run, the riders we support, and the values we strive to uphold… this is all part of The Search that Rip Curl is on.
Rip Curl, the Ultimate Surfing Company.
About the role...
We are searching for an experienced retail store manager to take charge of the Rip Curl retail store in Takapuna. This is an exciting chance to be part of a leading surf brand, in a premiere location.
Key accountabilities include;
- Overall management and day to day operation of the store
- Management, hiring, training, scheduling, and reviewing, of staff positions within the store
- Accurate management of sales, stock, and end of day sales processes
- Directing, controlling, and demonstrating customer service standards, and company policies and procedures.
- Driving business improvements with regional and operational management, including reporting
- Making decisions regarding customer satisfaction, complaints, and ad hoc enquiries, escalating when needed
We are looking for an energetic, customer-focused retail manager with a passion for excellence and sales growth. You will be a natural over-achiever and have a reputation for consistently delivering volume and revenue in a sales environment.
- You will have the availability to work a roster including weekends
- You will be excited to lead and develop an outstanding team of sales staff
- You are someone who prides themselves on delivering outstanding customer service